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Focus briefs and courses are designed to be quick and easy, usually taking between 2-15 minutes to complete.
Updates are presented in an interactive, dynamic and engaging fashion, your sales associates will visit regularly for timely information on products, promos and policies.
Each brief/course can include a 3+ question quiz to ensure that employees have read and understood the information.
A few key areas where FOCUS is particularly valuable include:
PRODUCTS & SALES
- Featured products
- Monthly promotions
- Seasonal campaigns
- New SKUs
- Cross-sell and Up-sell tips
COMPLIANCE/POLICY UPDATES
- Health & Safety
- WHMIS
- Tobacco, Alcohol, Cigarettes
- Harassment
- Violence
The reporting and tracking tools are very useful for monitoring compliance, it is then possible to track whether employees have read or opened the required documents, policies or training.
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