Why SWEET Spot Selling?

The SWEET Spot Model uniquely combines Customer Service, Product Knowledge and Selling Skills to maximize associate effectiveness. Proven results include:

• increased overall sales
• higher margin sales
• increased attachment sales
• repeat business
• greater customer loyalty

Course includes:

• The 4 key customer types
• 5 steps of SWEET Spot Selling
• How to put it all together in a successful sales interaction
• Open-ended questioning
• Using features and benefits that are important to your customer
• Effective ways to close the sale and handle objections
• A variety of interactive and engaging practice exercises

Course Details: 

Series: Sales and Service

Code: SS-SSSelling-1208

Length: 30 minutes (approx)

Audience: Associates and Managers

Language: English, French

Format: Web-based