Associates are guided through a custom designed training plan based on their current product knowledge and sales qualifications.
Wide variety of training formats
The associate may go through a series of interactive training sessions:
• online modules
• workbooks
• classroom sessions
• or a blend of the above – all designed to work
together to maximize sales and customer service.
Interactive and engaging
All training is designed to be instructional, interesting and engaging. Activities, games and simulations are added to provide practice and real world experience.
Measurable results and reporting
Various evaluations are woven throughout the training to provide feedback and measurement on skills and knowledge development.
Employees are encouraged to progress through a variety of stages from beginner to department specialist.
Online secure reporting is available at various hierarchy levels to evaluate associate, store and district participation and results.
