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Case Studies

Read about how InsightU clients use our products
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Federated Co-operatives Limited (FCL) utilizes the InsightU learning management system (LMS) to train its retail co-ops’ member-owners

Background: Federated Co-operatives Limited (FCL) is an organization owned by 212 retail co-op organizations across Western Canada. FCL provides its member-owners with central wholesaling, manufacturing, marketing, learning and administrative services.

Objective: FCL was looking for an easy-to-use LMS to train its member-owners on retail essentials and industry standards in one centralized online system. They were also in search of an effective method for developing custom courseware and expanding their training catalogue.

The Solution: InsightU’s years of experience and range of clients were important deciding factors for FCL.

FCL manages all of their many co-operatives’ employees as well as prescribed training for these co-operatives. InsightU has simplified this process by implementing a customized user feed to meet the multifaceted needs of FCL’s business model.

InsightU’s LMS is a hosted system that provides FCL with a user-friendly system to upload their own training courses and programs, which includes SCORM and non-SCORM compliant courseware. InsightU has also worked with FCL to create a range of custom courseware on numerous e-learning topics.

FCL has utilized InsightU’s Stored Smarts courseware library to license courses and programs to train employees on important retail essentials, such as Selling Age Restricted Items, Loss Prevention and Fraud.

Conclusion: FCL has effectively improved their retail training practices by centralizing their member-owners’ learning with the InsightU LMS. They have been able to upload, create and license courseware to develop a comprehensive training catalogue to ensure their member-owners are learning and retaining the most up-to-date e-learning materials.

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Longo’s utilizes the InsightU learning management system (LMS) to train its employees on food industry standards and retail essentials

Background: Longo’s is a leading family-owned grocery store chain with locations across the general Toronto area, including the online sales of home-delivered groceries on grocerygateway.com.

Objective: Longo’s was in search of a user-friendly LMS to train its more than 5,000 employees on food industry and retail standards. They were also looking for an efficient way to upload a range of courseware, manage learning materials and develop their training catalogue.

The Solution: InsightU’s impressive list of retail clientele and years of experience offering effective e-learning solutions helped Longo’s select them for their LMS.

InsightU’s LMS is a hosted system that has allowed Longo’s to upload their own courses and programs. Longo’s has also utilized InsightU’s Stored Smarts courseware library to license comprehensive courses and programs to train employees on important retail essentials, such as Serving Customers with Disabilities and Health and Safety Orientation.

Reports can be accessed from within the admin portal to provide the Longo’s management team with insight into how their employees are using the system, as well as their training progress and completion rates.

Conclusion: Longo’s has been able to improve the management of their learning materials with the use of the InsightU LMS. They can now easily add or remove courseware from their training catalogue within the system. They can also monitor their users’ progress to ensure their employees are learning and retaining the training materials.

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Guaranteed Funeral Deposits of Canada Fraternal (GFD) utilizes InsightU’s learning management system (LMS) to train its members on industry standards

Background: Guaranteed Funeral Deposits of Canada Fraternal (GFD) is a not-for-profit association of licensed funeral establishments, specializing in bereavement funding products such as insurance, trust and annuities. This also includes the investing, reporting and monitoring of funeral costs paid in advance by clients.

Objective: GFD was interested in a customizable, all-encompassing LMS solution to train its members on the bereavement industry sector’s standards. They were in search of a user-friendly system that would provide its members with an organized, manageable way to learn and retain e-learning materials. Additionally, GFD had a requirement to allow for single sign-on from their member portal to the LMS to ensure their members had a seamless experience accessing learning content provided by GFD.

The Solution: InsightU’s years of experience and wide range of e-learning solutions were important deciding factors for GFD.

The InsightU LMS is a hosted system that has been customized to provide GFD with an efficient solution to create, upload and manage their learning materials.

InsightU’s Course Builder is an easy-to-use tool that is fully integrated with the LMS and allows GFD to build their own courseware. This is an essential asset to GFD, since it provides them with the freedom to create their own courseware on a regular basis.

InsightU has provided GFD with a seamless single sign-on from GFD’s member portal to the InsightU LMS. This integration allows GFD members to easily cross-over from the LMS to CMS and vice versa. This feature is ideal for organizations, such as GFD, that may have multiple e-learning resources for various members and websites, and require a centralized location to access and manage the materials. GFD benefits from this integration as they have one centralized member database to configure member access to both the member portal and to the learning content included in the InsightU LMS.

Conclusion: The InsightU LMS has been essential to the training of GFD members. It has helped improve GFD’s organization and management of its e-learning materials.

GFD is also interested in developing mobile-supported courseware, which will be fully supported within InsightU’s LMS.

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InsightU’s learning management system (LMS) has helped improve GLENTEL’s retail training practices

Background: GLENTEL is a leading wireless communications company with multiple divisions in Canada, the U.S., and Australia.

Objective: GLENTEL was looking for a customizable, user-friendly LMS to train its hundreds of employees. They were also looking for an efficient way to integrate their own courseware within the LMS.

The Solution: InsightU’s years of experience, wide range of e-learning solutions and impressive list of retail clientele were important to GLENTEL when choosing InsightU for their LMS.

The InsightU LMS is a hosted system that has been customized to provide GLENTEL with an online university portal to provide product knowledge and career development training materials to its employees. The LMS has also been customized to include an automation of user accounts and course access with nightly feeds from their HR system, which automatically creates users and assigns the appropriate job titles and access.

As GLENTEL encompasses several different retail outlets (Wireless Wave, Tbooth Wireless, etc.), the need to segregate users and their prescribed training, using InsightU’s LMS user group feature, was a must-have to easily manage their training initiatives.

A key feature for GLENTEL was the intuitive interface to upload courses they have authored as well as vendor-created retail training courses and programs, including SCORM-compliant courseware, directly into the LMS. This is beneficial for organizations, such as GLENTEL, that create their own courseware and receive courseware from vendors that need to be uploaded to and fully supported within the LMS.

Conclusion: The InsightU LMS has been an integral part of GLENTEL’s retail training. They are also currently testing InsightU’s LMS mobile website.

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InsightU’s learning management system (LMS) and custom courseware solutions help Pharmasave effectively train its franchises’ retail employees

Background: Pharmasave is one of Canada’s leading independent pharmacy and drugstore retailers with over 500 franchise locations.

Objective: Pharmasave was looking for a user-friendly, customizable LMS to train its employees. They were also looking for an efficient way to build custom courseware and develop their courseware catalogue.

The Solution: InsightU’s years of experience, impressive list of retail clientele and wide range of e-learning solutions were important deciding factors for Pharmasave.

The InsightU LMS is a hosted system that has allowed Pharmasave to upload their own retail training courses and programs. The flexibility of InsightU’s LMS to host various types of courses (SCORM and non-SCORM compliant) has allowed Pharmasave to easily upload their own training courses and programs directly into the LMS.

InsightU has also developed customized courseware on a number of retail and HR-focused subjects for Pharmasave. These courses are completely customized and branded for Pharmasave franchisees and includes top-notch instructional design, interactive activities, images and narration. In addition to custom SCORM and non-SCORM compliant courseware, InsightU has also developed an HTML5, mobile-supported course for Pharmasave with the aim to help Pharmasave’s learning be completely mobile ready.

Conclusion: The InsightU LMS has helped Pharmasave improve the organization and management of their retail training materials. InsightU is also in talks with Pharmasave to upgrade their current version of the LMS to the latest, cloud-based SaaS version of the LMS.

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Golfsmith International and Golf Town train its retail employees and management with the InsightU learning management system (LMS) and Stored Smarts courseware library

Background: Golfsmith International is the world’s largest specialty golf retailer with numerous retail stores in the U.S. Golf Town, is a leading golf superstore with retail locations across Canada.

Objective: Golfsmith International was in search of a customizable LMS to train its hundreds of employees in the U.S.

The Solution: InsightU was selected by Golf Town for its years of experience, range of e-learning services and reliable LMS that has been utilized by numerous leading retailers across Canada and the United States.

Golf Town acquired Golfsmith in 2012, which resulted in an important strategic decision for the newly found company Golfsmith International: How to train both U.S. and Canadian retail employees on one system?

InsightU’s robust LMS is a hosted system that was able to provide Golfsmith International with a simple solution to their combined companies’ training needs, by leveraging the powerful and easily configurable user group and location hierarchies to set-up both U.S. and Canadian employees. They can share learning content as well as have segregated prescribed learning plans. Additionally, Golfsmith International was able to feed the InsightU LMS two separate user feeds in a seamless automated process.

The flexibility of InsightU’s LMS to host various types of courses (SCORM and non-SCORM compliant) has helped Golfsmith International and Golf Town create their own courseware and upload it directly into the LMS. Golf Town has also licensed courses from InsightU’s Stored Smarts courseware library to train employees in a number of key areas including Loss Prevention and Fraud, Workplace Harassment, Health and Safety Orientation, Accessibility for Ontarians with Disabilities, and WHMIS.

Conclusion: InsightU’s LMS has helped both Golfsmith International and Golf Town stay up-to-date with retail training and industry standards, since they can now better manage their e-learning materials. They continue to license many of InsightU’s Stored Smarts library courses as well as develop custom courseware.

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The Retail Council of Canada Utilizes InsightU for its learning management system (LMS) and eBook Publishing Capabilities

Background: The Retail Council of Canada (RCC) is a not-for-profit association representing over 45,000 retailers across Canada. They work with all levels of government to help support the growth of retail employment and career opportunities.

The Canadian Retail Institute (CRI) is a division of RCC that promotes retail careers through educational training, certification programs, career awareness, scholarships and partnerships with post-secondary institutions.

Objective: RCC was in search of an LMS to provide its members with the most up-to-date retail training courses and programs. They were also interested in publishing e-learning eBooks, which would be distributed at their trade shows.

The Solution: InsightU was selected by RCC for its years of experience of working with leading retailers and wide range of e-learning services.

InsightU worked alongside RCC to create retail-focused courseware and programs, which have been made available to RCC members through the InsightU LMS. InsightU’s LMS can support a wide range of learning content formats, including SCORM and non-SCORM compliant courseware, documents, links and videos.

The InsightU LMS provides RCC with the ability to onboard its various member organizations to the CRI and provide all of its retail-focused training to its members. The ease of management of its members, users and learning content within the InsightU LMS were also extremely important to RCC.

InsightU has assisted RCC with the publishing of seven eBooks for their trade shows. RCC provided the eBook content, which InsightU compiled and converted into digital eBook format for easy and convenient readability on eReaders.

Conclusion: RCC continues to leverage the InsightU LMS. InsightU is also in the process of upgrading its LMS to expand on its features and functionality.

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The Canadian Forces Exchange System (CANEX) trains its retail employees with the InsightU learning management system (LMS)

Background: As a division of the Canadian Forces Morale and Welfare Services, CANEX provides specialized retail needs to members of the Canadian Armed Forces (CAF) community.

Objective: CANEX was looking for a user-friendly, customizable LMS to train hundreds of employees based in multiple retail locations across Canada. CANEX was also in search of an efficient way to develop their courseware catalogue.

The Solution: With InsightU’s years of experience, wide range of e-learning solutions and impressive list of retail clientele, CANEX selected InsightU for their LMS. InsightU’s LMS is a hosted system that has allowed CANEX to upload their own courses, as well as vendor supplied courses and programs, build new courseware and refine their training catalogue.

All of CANEX’s required learning content is available to learners 24/7 on InsightU’s cloud hosted online university. The flexibility of InsightU’s LMS to host various types of courses (SCORM and non-SCORM compliant) helped CANEX include their existing courseware, as well as an extensive library of vendor product knowledge courses, while still being able to train their employees with innovative new courses and programs. CANEX also utilizes InsightU’s courseware library to train employees in a number of key areas including WHMIS, Tobacco Product Sales Compliance, Loss Prevention, Workplace Harassment, SWEET Spot Selling and SWEET Spot Service.

CANEX also manages nearly 100 learning schedules through the InsightU LMS. A learning schedule not only manages prescribed learning for each employee user type but also lays out the schedule for required completion dates of all mandatory training. This feature alone has saved hundreds of man hours for CANEX’s learning administrators.

Conclusion: InsightU’s LMS has helped CANEX improve the management of their learning materials to better train their employees on industry standards and retail essentials. They also continue to license many of InsightU’s library courses.