Posted by Kasandra Clarke on Wed, Aug 19, 2009 @ 05:54 PM
How can you manage an ongoing training program that is both affordable and convenient? This question is extremely important in this economy.
Many retailers are adopting e-learning; it is also much more affordable for high turnover retail environments.
5 key reasons why retailers are adapting elearning:
- Convenient - available 24/7 - anywhere, anytime
- Accessible - Web access is the only requirement
- Affordable - eliminates trainer, classroom and travel expenses
- Self-directed - employees progress at a pace they are comfortable with
- Green - eliminates expensive and wasteful printed materials
Gaining a competitive edge in today‘s retail industry requires an ongoing investment in training. Success depends upon your ability to maximize sales and reduce costs.
Employees need to increase skills, knowledge and competencies in many areas including customer service, selling skills and product knowledge. They also need to be trained to keep costs down through loss prevention and safety training. Many retailers do not have a budget for classroom trainers or travel expenses anymore. They also can't afford to have associates off the sales floor for too long.
E-learning is a cost-effective training solution that transcends time and distance, employees can log on from any location, anytime. E-learning couples educational principles with interactive media to offer a perfect solution for the most demanding training requirements. Many courses include interactivity and are actually interesting and engaging for employees, which helps with compliance.